← How you’re exposed

FixableProtecting your accounts

SIM-swapping

A criminal hijacks your phone number to catch your codes.

Understand it

The attacker persuades your mobile network to move your number to their SIM. Your phone goes dead; theirs now receives your calls and text codes, and they reset your accounts.

How to spot it

Your phone losing all signal for no reason, followed by password-reset emails you did not request.

Close the gap

  1. Set a port or PAC PIN with your mobile network.
  2. Use an app or a key for codes, not text messages, where you can.
  3. Keep the login for your mobile account strong and separate.
  4. If your signal dies oddly, contact the network at once from another phone.

What to do about it

This is part of your plan - Turn on two-step sign-in where it matters. Work through it there and you’ll close this off along with everything else it covers.

Go to your plan →